Client Management:

• Independently managing client expectations to foster effectiveness and productivity
• Leading client meetings to brief all involved parties of status updates, priorities, challenges and client feedback
• Understanding client needs as well as developing and implementing strategic plans to manage and grow accounts
• Building and fostering client relationship and exploring new business opportunities with existing clients
• Preparing client reports as required

Project Management:

• Building, managing, and meeting project deadlines.
• Maintaining seamless communication between clients and internal project teams.
• Researching and collating information at early stage for strategy and creative development.
• Being the last pair of eyes before any work is released to client.
• Identifying and liaising with all third-party production partners for all projects.
• Sourcing products from global and local suppliers as required for production needs.
• Liaising with third party vendors and negotiating contracts and pricing as required.
• Providing on-going support to the client servicing and creative team during production phases
• Assisting in other tasks as directed by Agency senior team members

Other responsibilities include:

• Supporting the creative team to deliver uniquely creative branding and effective solutions for clients.
• Applying creative and strategic thinking and problem-solving skills.
• Acting as mentor to other junior team members so that the quality of work delivered is always consistent, and continuously improving.
• Participating in business development and/or networking activities including but not limited to research, supporting pitch preparation and attending business development meetings

Requirements:

• Possesses a Bachelor’s or Master’s Degree.
• Must have 3 years of experience working with an international creative /digital agency and with solid account management experience.
• Is a team player and willing to go the extra mile.
• Has proven ability to act as an advisor to personnel who are Director level and above.
• Is obsessed with everything relating to creative and design, campaign strategies, digital marketing strategies and best practices.
• Possesses strong knowledge of digital tools such as WeChat, Weibo, RED, WordPress, and more.
• Is a strong communicator and has the innate ability to navigate and interact with key stakeholders, clients and the media to get the job done.
• Has the ability to navigate and adapt to new and challenging situations, solve problems, and communicate with those around you.
• Demonstrates strategic planning abilities such as revenue projections, account growth and so forth
• Must be fluent English and Mandarin (written and spoken)

03/11/2023