WASHINGTON — Drew Pusateri has joined Chase to lead crisis and reputation management communications for the bank’s Consumer & Community Banking group, bringing more than 15 years of in-house and government experience to the role.

Pusateri will be the communications point person and advisor on an array of CCB-wide crisis issues across all lines of business and functions. He will work in partnership with Chase’s government relations, corporate communications, legal, marketing, technology, operations, regulatory affairs and business resiliency departments.

Pusateri brings experience in corporate, government and policy communications. He most recently oversaw strategic comms for Cruise, the self-driving car company, and was part of a Meta global issues and crisis communications response team before that.

He also has worked in the US House and Senate, including as a senior staffer for US Sen. Claire McCaskill of Missouri, and on the Senate Homeland Security and Governmental Affairs Committee. He also supported high-profile political campaigns for US House, US Senate and presidential races.

“We are pleased to have a leader of Drew’s caliber and experience join our extraordinary team of Chase communicators,” said chief communications officer Pablo Rodriguez.

Pusateri succeeds Tom Kelly, who will retire from Chase at the end of this month after a 30-year career there.