Jennifer Khoury | Influence 100
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Jennifer Khoury 

CCO 
Comcast
US

 

 

Comcast’s reputation issues are well-worn territory, but the telecoms giant now has an opportunity to usher a new era under the newly-appointed CCO Jennifer Khoury. She takes the reins from D’Arcy Rudnay who held the position for 16 years and made progress in improving Comcast’s reputation by investing in tools, training and technology, including a system for real-time customer feedback and simplified experiences. It remains to be seen the direction that Khoury will go.

As CCO, Khoury will oversee external and internal corporate communications functions across the vast telecoms conglomerate, whose holdings include NBCUniversal. She has spent 21 years with Comcast, most recently serving as senior VP of corporate and digital communications, which includes leading comms for Comcast Cable.

“Her strategic vision and deep knowledge of the company and the industry has earned her the respect and support of our entire management team,” said chairman and CEO Brian Roberts, when the announcement was made. Khoury reports to Roberts and senior EVP Adam Miller, who is also an NBCUniversal executive VP.