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Describe what you do.
Champion and deliver more innovative, creative thinking to clients across the agency.
Where are you from/hometown?
Where are you based now?
San Francisco, CA
In what area of marketing/PR do you see the most innovation?
Planning &Measurement - Every day clients are more and more open to new marketing strategies that are truly unique and custom-tailored for their brands. There is a thirst for differentiation and disruption that wasn't nearly as pronounced five years ago. It's a great environment for innovative thinking that starts during planning. Unfortunately when it comes to getting final sign-off on the most innovative ideas, we still have a long road to travel as an industry.
How would you describe the communications/PR industry's level of innovation?
More innovative then other marketing disciplines. We're innovating from the ground up. We start with what people actually want to see from brands or, at least, what will they be receptive to seeing. It's like having a rolling focus group where you're constantly reevaluating and reshaping your ideas. It's often more arduous than more traditional approaches because the ground is always shifting under your feet. The reality is consumers occupy the same changing landscape — so marketers should avoid ivory tower-approaches to innovation.
What is most important for the PR industry to do to foster more innovation?
Change the industry culture
How do you define innovation?
Most innovative PR/comms campaign you've seen in the last 12 months?
Project Graham http://www.meetgraham.com.au/view-graham
What brands and/or agencies are most innovative when it comes to marketing/PR?
Burger King, Skittles, KFC, JetBlue, Netflix and Arby's
Describe a moment in your career that you would consider 'innovative.'
Getting a very hesitant Oreo client to launch a page on a "new social media service called Facebook." That seems to have worked out rather well for everyone...
Something — not PR/marketing related — that is innovative.
The brewing industry. There's a Wild West-level of innovation going on there.
Please giveour readers an idea of something that can inspire innovation — this can be a book/movie/podcast/activity/article.
Try working when you least feel like it. It sucks at first but that tension can lead you to unexpected places.
Least favorite time of day?
Between 10 and 11 PM. There's something untrustworthy about that hour...
Most innovative place in the world? This could be a city, a venue, a neighborhood, etc.
Certainly not the part of my brain trying to answer this extraordinarily complex question.
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