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How do you define innovation?
The Oxford definition is my favourite — 'make changes in something established, especially by introducing new methods, ideas, or products.' In our industry it's really understanding the client's business and using our knowledge and resources to help them solve problems. All of our innovation has been delivered by looking at clients opportunities and building the team to be able to execute new solutions that solve them.
Most innovative comms/marketing campaign you’ve seen in the last 12 months?
What brands and/or agencies are most innovative when it comes to marketing/PR?
I'm constantly impressed by R/GA, AKQA, IDEO, Prime. They really have a great innovation culture.
Describe a moment in your career that you would consider ‘innovative.’
In what area of marketing/PR do you see the most innovation?
Social media & online marketing.
How would you describe the communications/PR industry’s level of innovation?
Where do you see the greatest opportunity for marketing & PR to become more innovative?
Social media & online marketing.
Who most influences how innovative a brand’s marketing/PR is?
Who is your mentor and why?
How do you find inspiration?
Beiing at the cusp of culture helps. I read a lot, listen to podcasts. I love many different styles of music. I also have a very mixed circle of friends — career and nationality. I think living in China these days is also a help. But I really do have the most inspiration when I'm away from the office — either on leave, visiting clients or our other offices. Or on a solo plane trip. Distance really does give your perspective.
Advice for people seeking to bring new ideas, ways of doing things to their organizations?
Make sure the culture values new ideas/innovation. Build credibility and your own reputation by executing. Not only by talking — our industry is full of bullshitters. Big ideas are easy to have — executing them is an art. Find a good boss who is willing to dabble in new areas. Find clients who value and reward new ideas.
In your opinion, what’s the most innovative place in the world?
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